Veridian sends out a memo to the employees about inappropriate behavior, but a typo demands that they now use offensive language. Ted tries to convince Veronica to resolve the issue, but it comes a little too late as the insults are already underway. When she realizes the power of a memo typo, Veronica wonders if her promotion memo was intended for W. Palmer. Meanwhile, Linda tells Ted to loosen up, and Lem helps Phil to insult people.